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FAQ / Help / Tech Support
How Do I. . . .Know what to expect in an online class Access My Blackboard Online Course(s) Activate my Student PeopleSoft Account Assessment and Placement - online students from outside Kentucky can use nearby colleges, universities, Sylvan Learning Centers worldwide, or ACT centers across the nation and the world (http://www.act.org/actcenters/locate/index.html). Create My Blackboard Student Account Data Change Form (Name or Program Change) Download Adobe Acrobat Reader (allows you to open .pdf files) Download Adobe Shockwave Player Download Software to View Documents Created in Word, Excel, and PowerPoint Enroll in a Class (Text Version) Repeat a Course for Better Grade Request Enrollment Verification (This link includes a link to a student tutorial) Send an email in Blackboard and add an attachment Student Forms (Includes many forms we use in Student Records) Student Services - KCTCS (including Help Desk, Placement Testing, etc.) Update Your Address in PeopleSoft Student Account AccessStudents now have access to all of their account information online through the new PeopleSoft Student Access website. Students may check their grades, view their schedules, check on the status of their financial aid, and even view their statement of accounts. For more information on how to access this information, please go to the PeopleSoft Student Account Access page. Student Services:
KCTCS Online Learning :
Computers and Computer HardwareMany students are looking for computers and computer hardware at reasonable prices. Below are several links that can assist you. BCTC does not endorse any of these vendors, but provide this list only as a service to find vendors quickly.
BLACKBOARD HELP AND TECHNICAL SUPPORTKCTCS 24/7 Help Desk to answer questions about users/faculty/courses association and Bb functionality and training issues – how do you do this/that in Bb? OTHER SUPPORT INFORMATION: Connie Rine - BCTC Tech Support Karen Dearborn - Distance Learning Staff
HELPFUL LINKS:Student E-mail web site: https://webmail.kctcs.edu Peoplesoft web site: https://students.kctcs.edu Online Course web site: http://elearning.kctcs.edu Bookstore web site: http://www.campusstores.com/kctcs/index.asp KCTCS online learning website: http://www.kctcs.edu/distancelearning/ Blackboard Login Instructions and Video: www.kctcs.edu/distancelearning/orientation6.htm Blackboard Login Instruction Flyers for Students: unity.kctcs.edu/docushare/dsweb/View/Collection-8665
FREQUENTLY ASKED QUESTIONS (FAQ)
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