Welcome to the ITS Support Center! This page is rapidly developing and will be your main source for technical support from IT Services.
Work Orders:
A Work Order is used for scheduling routine service, installation, and relocation of equipment, software, and services. Services that should be requested with a Work Order may include moving computers and telephones, installing software and hardware (scanners, printers, hard drives, etc.), removing old equipment, and altering existing telephone or computer configurations.
Work Orders should be submitted at least two weeks in advance. After a Work Order has been reviewed, an ITS representative will be in contact to schedule the work.
Submit a Work Order
Trouble Report:
A Trouble Report is used to alert ITS to an unanticipated problem with computer or telephone equipment on campus. Broken equipment and problems with computers, telephones, voice mail, e-mail, printing, and network should be reported through a Trouble Report. A Trouble Report should be submitted as soon as possible. A Trouble Report should not be used to request services in place of a Work Order.
Submit a Trouble Report
Additional Ways to Submit Work Orders and Trouble Reports:
Cooper and Regency Campuses
- Phone: 54600
- Walk-In: Cooper Campus, Moloney Building, Room 130A (MB130A)
Leestown, Winchester, DEC, NARA, and ATC Georgetown Campuses
- Phone: 56711
- Walk-In: Leestown Campus, Building A, Room 136 (A136)
Danville and Lawrenceburg Campuses
- Danville Phone: 859-239-7030 ext. 56881
- Lawrenceburg Phone: 502-839-8488 ext. 56843
