Institutional Research

Administrative Rights

Forms

Network Administration

Open Labs

Policies & Procedures

Mission Statement

Faculty/Staff/Student Support and Usage

Computer Classroom/Open Lab Software Request Policy

Telephone Usage

KCTCS PeopleSoft and E-mail User Accounts

Activating BCTC student email and PeopleSoft accounts

BCTC Distribution Lists Policy

Digital Locker / Personal Web Space

Departmental Web Content

Web Accessibility

Distance Learning

Information Technology Enterprise System

Technology Training

Open Computer Lab Policies

Off Campus Equipment Requests

Wireless Networking

Administrative Rights to Faculty/Staff Workstations

Hacking/Network Scanning

Scheduling of Updates

Operating Systems

Anti-Virus

Backups

Technology Purchasing Guidelines

IT Related Purchases for At Home Use

Technical Support

Technology Purchases

Training

Provide leadership, direction, and support for the telecommunications and technology related initiatives of the faculty, staff, and students of Bluegrass Community and Technical College.

Introduction

This document was created to assist the faculty, staff, and students of the Bluegrass District with accessing the Information Technology Services technical resources.  It is intended to be used as a guideline when requesting technical services such as reporting a problem, submitting a technology purchase request, and requesting telephone services.

The information contained herein has been reviewed by the Bluegrass District Vice President of Information Technology and all contributions are reflected in the content.  To ensure these guidelines remain consistent with the Bluegrass District mission statement, they will be reviewed on a regular basis.  Revisions, additions, and updates will be considered and added based on the Vice President’s approval.

In addition to these guidelines, KCTCS has adopted and approved institutional computer usage policies.  All employees and students are required to adhere to all KCTCS computer usage guidelines.  The web address for these policies is:

BCTC Information and Information Technology Responsible Use Policy
http://www.kctcs.edu/employee/policies/volumeII/volII4-2-5.pdf

 BCTC E-mail Policy
http://www.kctcs.edu/employee/policies/volumeII/volII3-3-21.pdf