ITS Usage Policies and Procedures (Entire Document - PDF / 115 KB)
Mission Statement
- Purpose of Information Technology Services
Faculty/Staff/Student Support and Usage
- Supported, Unsupported, Mandated and Prohibited Software
- Technology Service Requests
Computer Classroom/ Open Lab Software Request Policy
- Request Policy, including deadlines to apply for classroom and lab software
Telephone Usage
- Instructions on installations and repairs
- Cell phone and pager requests
KCTCS Peoplesoft and E-mail User Accounts
- Contact for Peoplesoft access
- BCTC official e-mail
Activating BCTC Student E-mail and Peoplesoft Accounts
- Steps to activate account
- How to reset e-mail password
- Password Requirements
BCTC Distribution Lists Policy
- Distribution list types
- Rules on access and maintenance of distribution list
Digital Locker / Personal Web Space
- Access to disk space on central district-wide server
Departmental Web Content
- Responsibilites of Content Manager
Web Accessibility
Distance Learning
- Blackboard Course Management System
Information Technology Enterprise System
- Portal for employees to web-based departmental and college wide applications
Technology Training
- Training offered to all Faculty and Staff by appointment, walk-in or through training courses
Open Computer Lab Policies
- Rules for faculty and students while in the lab
Off Campus Equipment Requests
- Requirements for equipment requests
Wireless Networking
Administrative Rights to Faculty / Staff Workstations
- Process to obtain administrative rights
Hacking / Network Scanning
- Policy on hacking and network scanning
Scheduling of Updates
Operating Systems
- Determination of operating system
Anti-virus
- Responsibilites of users on file acceptance
Back-ups
- Responsibilities of users to back-up files
Technology Purchasing Guidelines
- Guidelines for purchases
- Items considered technology related purchases
IT Related Purchases for At Home Use
- Microsoft and McAfee software benefits for KCTCS students and employees.
