The maintenance & operations department of Bluegrass Community and Technical College will provide support services for maintaining a well functioning and safe facility that is conducive to a quality learning and work environment for all who encounter the college. The maintenance & operations department will conduct all its business in a manner that is integral to the overall mission of the college and provide assistance to all who require the services of the department.
Goals
- Maintain all BCTC facilities professionally.
- Maintain a high rate of employee retention through team based organization.
- Continue employee education through site based training.
- Maintain all facilities to the highest standard.
- Adhere to the highest standards of safety.
PROCESS for Work Order submission:
Please use you KCTCS Username and KCTCS Password to log in to ITES. Once logged in , you will see a selection called "M&O Work Orders" in the "Main Menu" area to the left of your screen.
Click on "M&O Work Order" to expand the menu, you will then see three options:
Submit Work Order - select this to submit a new work order ticket.
Current Work Order - Review the status of your open work orders.
- Closed Work Orders - Review the details of completed work orders.
Several Important Notes:
- The new work order system is the mandatory method of placing work orders with M&O.
- M&O will no longer accept requests via e-mail, phone, hallway conversations or by any other means of communication.
- Please give a three day notice for all work requests; no request may be made more than 30 days in advance.
- For emegency requests please submit the owrk order via the new system, then call M&O to discuss further details.
