Soft Skills Training

Customized soft-skils professional development training is a specialty of Workforce Solutions.  Instructor-led professional development topics include:

• Spoken Communication
  This may include public speaking, effective meetings/group discussion, negotiation skills, presentations, conflict resolution, supervision and management, effective leadership, high performance teamwork, change management, effective delegation skills, fundamentals of supervision and management, and staff selection.
• Sales Development
  This may include consultative selling, leading a sales team, dealing with difficult customers, customer contact, and strategic selling.
• Written Communication
  This may include business letter writing, performance and development reviews, technical writing, and reports and proposals.
• Industry-specific Workplace Spanish
• Quality Technician Training

Don't see the program area you are looking for?  Call one of our Workforce Solutions professionals, who will work with you to develop a course to meet your specific needs.

Sheila Simpson, Project Manager
(859)246-6676
sheila.simpson@kctcs.edu

Laura Fraebel, Project Coordinator
(859)246-6730
laura.fraebel@kctcs.edu