Technical Support

Distance Learning Help Contacts

  • A place to call for help with KCTCS webmail: (859) 246-6490
  • The User Account Center
  • The KCTCS 24/7 Blackboard Technical Help Desk is available 24 hours a day, seven days a week.
  • Toll-Free: 1 (866) 590-9238
  • Blackboard Support Center

For more Information Contact:

Online Students Complete Six Tasks Before You Begin

Complete the following tasks before you start class, and perform these tasks regularly.

  • Disable the popup blocker
  • Enable JavaScript and Java
  • Enable cookies
  • Clear recent/browsing history
  • Clear cache
  • Delete cookies

Support and instructions for Mozilla Firefox may be found at: Mozilla Firefox

Support and instructions for Internet Explorer may be found at: Internet Explorer