Technical Support

Distance Learning Help Contacts

• A place to call for help with KCTCS webmail: (859) 246-6490
• The User Account Center
• The KCTCS 24/7 Blackboard Technical Help Desk is available 24 hours a day, seven days a week.
• Toll-Free: 1 (866) 590-9238
• Blackboard Support Center

For more Information Contact:

• Connie Rine at (859) 246-4608
• Or, email Connie.Rine@kctcs.edu

Online Students Complete Six Tasks Before You Begin

Complete the following tasks before you start class, and perform these tasks regularly.

• Disable the popup blocker
• Enable JavaScript and Java
• Enable cookies
• Clear recent/browsing history
• Clear cache
• Delete cookies

Support and instructions for Mozilla Firefox may be found at: Mozilla Firefox

Support and instructions for Internet Explorer may be found at: Internet Explorer